Privacy Policy

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Last updated: 24 January 2026

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This Privacy Policy describes how Auraone (“we”, “us”, or “our”) collects, uses, and protects your information when you use the Auraone mobile application and related services (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We collect information only when necessary to provide our services.

a. Personal Information You Provide

When you create an account, book an event, or contact us, we may collect:

• Name

• Email address

• Phone number

• Booking and purchase details

• Any information you voluntarily submit through forms or messages

b. Wellness & Preference Information 

If you choose to provide it, we may collect:

• Event or session preferences

• Coaching or alignment session responses

• General wellness-related information you submit voluntarily

This information is used solely to deliver requested services and personalize your experience.

c. Automatically Collected Information

When you use the App, we may automatically collect:

• Device type and operating system

• App usage data (features used, pages viewed)

• IP address

• Log and diagnostic data

2. How We Use Your Information

We use your information to:

• Provide and manage event bookings and services

• Deliver online sessions, coaching, and content

• Communicate updates, reminders, and support messages

• Improve app functionality and user experience

• Process payments securely

• Comply with legal and regulatory obligations

We do not sell or share your personal data for advertising purposes.

3. Sharing of Information

We may share your information only with:

• Payment processors and booking platforms

• Cloud hosting, analytics, and app infrastructure providers

• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including secure servers and restricted access.

While we take strong measures to protect your data, no method of transmission or storage is completely secure.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain records required by law

• Resolve disputes and enforce agreements

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Object to certain processing activities

Requests can be made using the contact details below.

7. Children’s Privacy

Auraone is intended for users aged 18 and over.
We do not knowingly collect personal data from children.

8. Third-Party Services

The App may use third-party services (such as payment providers or analytics tools) that collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date and made available within the App.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, contact us at:

Email: contact@auraonewellness.com
Company Name: Auraone
Location: United Arab Emirates